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Why Choose the U1 

Optimised for short daily rides, city errands and inner‑suburb commuting. Light, compact, and efficient for stop‑and‑go urban traffic.

Apartment‑Friendly

Compact design makes storage effortless in apartments or small garages.

Designed for Daily Short Trips 

Perfect for 2–40 km inner‑city commuting: work, school, shops and local errands.

Lower Running Costs 

Minimal maintenance, no petrol, small battery recharge — the U1 is an economical choice for everyday mobility.

Lightweight & Effortless Handling

The U1’s compact frame and tuned motor assist make it extremely easy to ride in dense city areas, traffic lights and bike paths.

Motor Adaptive Power

The U1 motor adaptive power system instantly boosts power on inclines, in headwinds, or with added weight. With a 500W motor, it easily handles 15% uphill grades and reaches speeds up to 28 km/h, ensuring a smooth, powerful ride every time.

Efficient battery

The U1 E-Bike 500W is equipped with a slim, integrated 36V 7.8Ah battery that offers improved protection and easy replacement. Enjoy a range of 40 km and a quick recharge time of 3-4 hours to keep you moving.

Enhanced Visibility

The U1 e-bike keeps you always seen and safe with a bright headlight and an integrated taillight with a brake-light indicator. Ride confidently, knowing you have clear visibility ahead and are easily noticeable to others on the road.

Intelligent Display

The intelligent display provides all the key information you need at a glance. Stay informed with clear readings of your speed, battery level, assist level, distance traveled, and more, so you have everything you need for a smooth, well-informed ride.

Aluminium alloy disc brakes

The aluminium alloy disc brakes offer increased friction and more sensitive braking. This advanced technology ensures maximum safety and control on every ride.

Foldable Design

Features a lightweight 23.2 kg frame that folds in just 2 simple steps, making it effortlessly portable. Perfect for saving space and enhancing your adventures in an RV, camper, or van.

Intelligent control system

The intelligent control system protects and optimises the engine. It offers over-temperature protection, reacts quickly to sensor signals, and automatically switches the engine off from the battery in the event of overspeed.

Lightweight of 23 kg

Discover the ideal e-bike, perfectly designed for riders with a height of 150-185 cm. Weighing just 23 kg, it offers an impressive load capacity of up to 120 kg. Experience the perfect combination of lightness and robustness, ideal for everyday use and longer tours.

6 Key Benefits for Riding Comfort

FAQs

Is the isinwheel U1 legal to ride in Australia?

✅ Yes! The U1 is factory-set to a maximum speed of 25 km/h, meeting Australian e-bike regulations. Rated 250W (Max 500W) & pedal assist.

It’s fully legal for public road and bike path use in most states.

Can I unlock the higher speed mode?

Yes — for private property or off-road riding, you can unlock up to 28 km/h.

Here’s how:

How to Unlock the Speed Limit (U1)

1️⃣ Turn on the e-bike.

2️⃣ Press the “+” and “–” buttons simultaneously to enter the P settings.

3️⃣ Press the “M” button repeatedly until you reach P05.

4️⃣ Use “+” or “–” to adjust the limit to 28 km/h.

What certifications and safety features does it have?

✅ RCM Certified (Australia Standard)

✅ BMS Smart Battery Management

✅ 365-Day Quality Guarantee

Does unlocking void the warranty?

No. Unlocking the speed for private/off-road use does not affect warranty.

However, for public roads, please switch back to 25 km/h mode.

How to replace the U1's battery?

The U1's battery is designed to be replaceable. First, turn off the bike's power, then unlock and detach the battery from the frame (following the steps in the user manual), and install the new battery by aligning the connectors and locking it in place.

What is the advantage of the U1's adaptive power motor?

The adaptive power motor adjusts instantly to provide additional power when encountering slopes, headwinds, or extra weight, reducing riding effort and ensuring a smooth riding experience.

Does the U1 support adjusting the pedal assist level?

The adaptive power motor adjusts instantly to provide additional power when encountering slopes, headwinds, or extra weight, reducing riding effort and ensuring a smooth riding experience.

Can the U1 be transported in a car trunk or RV?

Yes. Thanks to its foldable design and lightweight 23.5kg frame, it can be easily folded in 2 steps and stored in car trunks, RVs, or campers, saving space during transportation.

What items are included in the U1 package?

Each package includes the U1 e-bike, 36V battery, charger, installation tools, user manual, audible bell, durable fenders, and other standard accessories.

Is the U1 pre-assembled when delivered?

The U1 is partially pre-assembled. You only need to install simple parts such as the handlebars, pedals, and seat according to the user manual or accompanying video guide.

How can I get spare parts or after-sales service for the U1 in Australia?

You can order genuine parts or repairs via our official website or authorized service partners. Contact support@isinwheel.com for details.

What is the warranty policy for the U1?

The U1 comes with a standard limited warranty covering major components such as the motor, controller, and frame. Specific warranty periods and terms can be found in the user manual or by contacting customer service.

How should I maintain the U1's battery for longer life?

Store the battery in a cool, dry place (10–25°C) when not in use. Charge it at least once a month, and avoid fully discharging the battery before recharging.

Is the U1 suitable for riding in light rain?

While the U1 has basic protection for core components like the battery and motor, it is not fully waterproof. Avoid riding in heavy rain or deep puddles to prevent component damage.

Can I check key riding data while using the U1?

Yes, the U1 is equipped with an intelligent display that clearly shows key information such as current speed, battery level, assist level, and riding distance.

What type of frame does the U1 have?

It features an integrated wheel design that enhances durability and simplifies maintenance, with the battery elegantly hidden in the frame for better protection.

What height range is the U1 recommended for?

It is suitable for riders with a height of 150–175 cm.

What scenarios is the U1 suitable for?

It is ideal for daily commuting, campus travel, short trips, and camping.

What additional features does the U1 have?

It comes with an intelligent display (showing speed, battery level, assist level, distance, etc.), durable fenders (keeping you away from water and dust), and an audible bell (alerting pedestrians clearly).

What comfort features does the U1 offer?

It includes a variable angle handlebar (for comfortable wrist, shoulder, and neck posture), an adjustable height seat (tailored to individual height), and central suspension (reducing bumps and vibrations).

What braking system does the U1 have?

It is fitted with dual disc brakes, ensuring reliable and responsive braking performance.

What tire size does the U1 use?

It is equipped with 14x2.1" fat tires, enhancing stability and adaptability to various road conditions.

Is the U1 foldable? How portable is it?

Yes, it features a foldable design. The lightweight frame can be folded in just 2 steps, making it easy to store in RVs, campers, or vans—ideal for saving space during travel.

What is the weight and load capacity of the U1?

The bike weighs 23.5 kg and has a maximum load capacity of 120 kg.

Is the U1 certified for use in Australia?

Yes, the U1 holds RCM certification and UL 2849 certification, ensuring compliance with Australian safety and regulatory standards.

How long does it take to charge the U1’s battery?

It supports fast charging, taking 3-4 hours to fully charge.

What are the battery details and range of the U1?

It is powered by a 36V 7.8Ah (280.8Wh) battery, elegantly hidden in the frame for better protection and easy replacement. On a full charge, it offers a maximum range of 40 km.

What to do if your brakes are not working properly, are not responsive, or are making loud brake noises?

There can be a number of reasons why your brakes are not working properly. Here are some common reasons and possible solutions:

· Brake failure or brake retardation:Loose or worn brake cables can affect brake performance. Please check that the brake cables are properly adjusted and tightened.
Worn or damaged brake pads can also be the cause. In this case, they should be replaced.· Loud brake noises:Dirt or deposits on the brake pads or brake discs can cause noises. A thorough cleaning helps ensure smooth operation.
If the brake pads are badly worn or damaged, they should be replaced to eliminate the noise.
· Damaged brake pads or brake discs:If you find obvious damage to the brake pads or brake discs, such as deformation or severe wear, they need to be replaced.
Please check your brake system for any of the above problems. If you are not sure, please send us a video or picture of your brake system so that we can help you further.

If the problem persists or cannot be solved by yourself, please let us know. We will take the necessary measures to repair or replace the defective part.

Why am I not achieving the speed/maximum performance I expected?

Several factors can affect the speed and performance of an electric scooter:

· Rider weight:A higher rider weight may affect the scooter's maximum speed.
· Terrain and slopes:Riding on hilly or uneven terrain may reduce performance compared to a flat road.
· Battery charge:A low battery may cause the scooter to limit speed or power to save energy.

Settings or riding mode: Check if your scooter is in a specific mode (e.g. Eco mode) that limits maximum speed and power. Switching to Sport mode or a more powerful setting may help.

If your scooter is still under warranty and you suspect a defect, we can arrange for further inspection and, if necessary, a replacement.

Can I charge my phone or other devices using the U1?

Currently, the U1 does not come with a built-in USB port for charging external devices. For device charging needs, please use a separate power bank.